1. Who we are
MarginBusiness Leads is operated by MarginBusiness FZE LLC, Ajman Free Zone, United Arab Emirates (“MarginBusiness”, “we”, “us”). Privacy contact: info@marginbusiness.com.
2. Scope and roles
This Policy applies to the MarginBusiness Leads website, application, accounts, workspaces, onboarding, support and sales communications.
We act as controller for account administration, authentication, subscriptions, billing, security, analytics, support and our own communications.
Customers may upload lead, contact, campaign and recipient information. For that Customer Data, the customer generally determines the purpose and lawful basis, and MarginBusiness processes the data on the customer’s instructions.
3. Data we collect
Account and identity data
- Name, business email, account ID, profile and organisation.
- Authentication records and login-provider identifiers.
- Workspace membership, role, plan and credit balance.
Customer and campaign data
- Company, lead, contact and recipient details uploaded by customers.
- Websites, job titles, categories, public commercial signals and notes.
- Campaigns, sequences, drafts, subject lines, status, suppression and opt-out data.
- Reply, meeting, proposal, pipeline and outcome information entered by users.
Provider and technical data
- Chosen email provider, connection status and encrypted provider credentials.
- Sender identity and configuration.
- IP address, browser, device, timestamps, logs, errors and security events.
Commercial and support data
- Plan, invoices, payments, purchase history and tax information.
- Support messages, onboarding details, feedback and call notes.
4. Sources
We receive data directly from users and customers, from organisations that invite users, from authentication and service providers, from public business sources submitted for analysis, and automatically through use of the Service.
5. How we use personal data
- Create, authenticate and manage accounts and workspaces.
- Provide lead intelligence, AI analysis, campaign preparation and reporting.
- Connect customer-selected email providers and enforce sending controls.
- Manage plans, credits, billing and support.
- Secure the Service, detect misuse and investigate incidents.
- Improve reliability, usability and features.
- Comply with law, enforce agreements and protect rights.
6. Legal bases
Where required, we rely on contract, legitimate interests, consent and legal obligation. Customers are responsible for determining the lawful basis applicable to lead, recipient and campaign data they upload or use.
7. AI-assisted processing
Selected Customer Data and instructions may be sent to AI providers to generate analysis, classifications, summaries and drafts. This may include company names, websites, business contact details, campaign context and user prompts.
Do not submit unnecessary sensitive or confidential personal data. AI outputs may be inaccurate and must be reviewed before use.
8. Sharing
We may share data with cloud hosting, database, authentication, security, AI, payment, accounting, support and customer-selected email providers; professional advisers; authorities where legally required; and a successor in a corporate transaction.
We do not sell personal data and do not share it for cross-context behavioural advertising.
9. International transfers
MarginBusiness is based in the United Arab Emirates and uses providers that may process data in other countries. Where required, we use recognised safeguards such as contractual protections and standard contractual clauses or equivalent mechanisms.
10. Retention
We keep data only as long as reasonably necessary to provide and secure the Service, support customers, resolve disputes and meet legal obligations.
- Account and workspace data is generally retained while the account is active.
- Customer campaign data remains until deleted, account closure or the end of an agreed retention period.
- Provider credentials remain until disconnected, replaced or the workspace is deleted.
- Financial and legal records may be retained for required periods.
- Security logs and backups may remain for limited periods after deletion.
11. Security
We use measures designed to protect data, including authentication, workspace isolation, role checks, encrypted provider credentials, server-side secret management, logging and restricted administrative access. No service can guarantee absolute security.
12. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, receive portable data, withdraw consent and complain to a competent authority.
To exercise rights relating to your MarginBusiness account, email hello@marginbusiness.com. For data controlled by a customer, contact that customer first.
13. Marketing and cookies
We may send essential account, security and billing communications. Marketing messages from MarginBusiness will include an opt-out where required.
The website may use strictly necessary cookies and local storage for authentication, security and preferences. Optional analytics or marketing cookies should be used only with appropriate notice or consent.
14. Children
The Service is designed for businesses and authorised users aged 18 or over. We do not knowingly collect account data from children.
15. Changes
We may update this Policy to reflect legal, provider, security or service changes. The current version will be published with a revised effective date.
16. Contact
MarginBusiness FZE LLC
Ajman Free Zone, United Arab Emirates
info@marginbusiness.com
marginleads.online